Adalo - Changes to apps in the editor and not being saved or reflected – Incident details

All systems operational

Changes to apps in the editor and not being saved or reflected

Resolved
Major outage
Started about 5 years agoLasted 1 hour 33 minutes

Affected

App Editing

Major outage from 2:45 PM to 4:18 PM

App Editor

Major outage from 2:45 PM to 4:18 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue was identified and was a result of an extended save queue in our servers. We have deployed some fixes to our saves process, and increased the resources available to reduce the possibility of any queue happening

    If you made changes to your app during this time, they should all still apply, but that means any overwriting changes made to a specific component (changing text multiple times) will also save, so the most recent version will be reflected.

    If you have any continued issues here, please submit a support ticket!

  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix. Previous saves are beginning to be applied, and we are working to get the save queue caught up, and eliminate this issue for future saves.

  • Update
    UTC
    Update

    We are still investigating the issue.

  • Investigating
    UTC
    Investigating

    We have been made aware of an issue where changes made to apps in the editor are not being saved or reflected in the application.

    We are investigating this issue and will update here as we have more info.