Cloning Apps with "Screens and Data" results in 0 records in cloned App's collection

Resolved

Partial outage

Started over 2 years ago Lasted 1 day

Affected

App Editing

App Editor

Updates

Resolved
October 19, 2021 at 5:30 PM
Resolved
October 19, 2021 at 5:30 PM
This issue has been fully resolved!
Monitoring
October 19, 2021 at 5:13 PM
Monitoring
October 19, 2021 at 5:13 PM
We have implemented the fix and are seeing records being cloned correctly in our tests. We will be running a few more tests, but this should be resolved.
Identified
October 19, 2021 at 4:43 PM
Identified
October 19, 2021 at 4:43 PM
We have identified the root cause of the issue and are working on a fix now.
Investigating
October 18, 2021 at 4:23 PM
Investigating
October 18, 2021 at 4:23 PM
We are currently investigating an issue that has been identified causing an error when cloning apps with the "screens and data" setting. Currently apps cloned, including from template apps, will only clone the screens and collection structure, but not the actual records.

We will update here as we get more info!