iOS Builds are failing

Resolved
Major outage
Started over 2 years ago Lasted 1 day

Affected

App Publishing
iOS
Updates
  • Resolved
    Resolved

    We are confident iOS builds are operating again with error rates returning to normal. Queued times have also been lower than expected. Resolving this incident!

  • Monitoring
    Monitoring

    We have identified and resolved the root issue to these errors. We have all of our build servers back online. We are continuing to monitor the build queues, but have seen error rates return to normal.

    You may experience longer than normal queued times as previously failed builds are being restarted, leading to higher than typical volume, but it should not be more than ~30-45 minute "Queued" times.

    If you had a failed build in the past 2 days, please submit new builds. We will be working to get the most recent failed build for apps restarted, but you will be quicker to restart these on your apps.

    Please submit a support ticket if you are still facing errors.

  • Identified
    Identified

    We were able to get a limited number of servers back up and running. We are holding off restarting all of the failed builds until we have our servers back at full strength, to not overwhelm the limited number back up.

    Newly started builds should succeed, but may be “Queued” for longer than usual. We’ll provide more updates tomorrow as we get more online.

    We appreciate your patience while we worked through this, and apologize for any inconvenience this causes.

  • Investigating
    Update

    We are still investigating the root cause of these build server errors and will continue to provide updates.

  • Investigating
    Investigating

    We are currently investigating an issue with iOS builds. We will update here as we have more info!