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нояб. 2021

iOS Builds are failing
РешеноПолная недоступность38 часов 35 минут
  • Решено
    UTC
    Решено

    We are confident iOS builds are operating again with error rates returning to normal. Queued times have also been lower than expected. Resolving this incident!

  • Мониторинг
    UTC
    Мониторинг

    We have identified and resolved the root issue to these errors. We have all of our build servers back online. We are continuing to monitor the build queues, but have seen error rates return to normal.

    You may experience longer than normal queued times as previously failed builds are being restarted, leading to higher than typical volume, but it should not be more than ~30-45 minute "Queued" times.

    If you had a failed build in the past 2 days, please submit new builds. We will be working to get the most recent failed build for apps restarted, but you will be quicker to restart these on your apps.

    Please submit a support ticket if you are still facing errors.

  • Определено
    UTC
    Определено

    We were able to get a limited number of servers back up and running. We are holding off restarting all of the failed builds until we have our servers back at full strength, to not overwhelm the limited number back up.

    Newly started builds should succeed, but may be “Queued” for longer than usual. We’ll provide more updates tomorrow as we get more online.

    We appreciate your patience while we worked through this, and apologize for any inconvenience this causes.

  • Обновление
    UTC
    Обновление

    We are still investigating the root cause of these build server errors and will continue to provide updates.

  • Изучается
    UTC
    Изучается

    We are currently investigating an issue with iOS builds. We will update here as we have more info!

Images may not load in End Apps. Reported issue from Imgix.
РешеноЧастичная недоступность1 час 44 минуты
  • Решено
    UTC
    Решено

    Imgix has posted they have implemented a fix, and are seeing error rates returning to normal! Resolving out on our end as well.

  • Мониторинг
    UTC
    Мониторинг

    We are monitoring an issue reported by Imgix that would affect images loading in apps. This does not seem to be affecting all images. Following along the reported error https://status.imgix.com/.

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