Adalo - App data not loading correctly – Incident details

App data not loading correctly

ResolvedMajor outage4 hours 47 minutes

Affected

Published Apps

Major outage from 5:24 PM to 10:11 PM

Collections

Major outage from 5:24 PM to 10:11 PM

Collections API

Major outage from 5:24 PM to 10:11 PM

  • ResolvedUTC

    This incident is now resolved. All app data previous to the outage should be available. Thank you for your patience.

  • MonitoringUTC

    We have begun restoring the database but this process unfortunately takes several hours to complete. We apologize for the down time and will report back as soon as we are back up and running.

  • IdentifiedUTC

    We have identified a problem with one of our database services which prevented it from scaling correctly. We are updating the configuration and scaling the service.

  • InvestigatingUTC

    Apps are failing to load data correctly. We are investigating and will provide more information soon.