Adalo - Notice history

All systems operational

Collections API - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

App Analytics - Operational

100% - uptime
Sep 2021 · 99.92%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Notice history

Nov 2021

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

iOS Builds are failing
  • Resolved
    Resolved

    We are confident iOS builds are operating again with error rates returning to normal. Queued times have also been lower than expected. Resolving this incident!

  • Monitoring
    Monitoring

    We have identified and resolved the root issue to these errors. We have all of our build servers back online. We are continuing to monitor the build queues, but have seen error rates return to normal.

    You may experience longer than normal queued times as previously failed builds are being restarted, leading to higher than typical volume, but it should not be more than ~30-45 minute "Queued" times.

    If you had a failed build in the past 2 days, please submit new builds. We will be working to get the most recent failed build for apps restarted, but you will be quicker to restart these on your apps.

    Please submit a support ticket if you are still facing errors.

  • Identified
    Identified

    We were able to get a limited number of servers back up and running. We are holding off restarting all of the failed builds until we have our servers back at full strength, to not overwhelm the limited number back up.

    Newly started builds should succeed, but may be “Queued” for longer than usual. We’ll provide more updates tomorrow as we get more online.

    We appreciate your patience while we worked through this, and apologize for any inconvenience this causes.

  • Update
    Update

    We are still investigating the root cause of these build server errors and will continue to provide updates.

  • Investigating
    Investigating

    We are currently investigating an issue with iOS builds. We will update here as we have more info!

Editor - Backend isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Editor - Backend is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Editor - Backend cannot be accessed at the moment. This incident was created by an automated monitoring service.

Editor - Backend isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Editor - Backend is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Editor - Backend cannot be accessed at the moment. This incident was created by an automated monitoring service.

Images may not load in End Apps. Reported issue from Imgix.
  • Resolved
    Resolved

    Imgix has posted they have implemented a fix, and are seeing error rates returning to normal! Resolving out on our end as well.

  • Monitoring
    Monitoring

    We are monitoring an issue reported by Imgix that would affect images loading in apps. This does not seem to be affecting all images. Following along the reported error https://status.imgix.com/.

Oct 2021

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Some Android build times are longer than usual. Some timing out and faling.
  • Resolved
    Resolved

    The Android queue has returned to a normal place, and we are seeing very little to no wait time with new builds published.

    If you see any continued issues related to this, please submit a support ticket.

  • Monitoring
    Monitoring

    We have implemented the fix and are monitoring the build queue. We are already seeing the number of apps in the queue reducing and expect to be at nearly zero wait time for new builds in ~2 hours or less.

  • Identified
    Identified

    We have Identified a fix to reduce Android app build times, specifically for larger apps, and decrease the Android build queue wait times on an ongoing basis.

    We will update once this is deployed and as we see queues and times returning to a better state.

  • Investigating
    Investigating

    We are currently investigating an issue with some Android builds taking longer than usual to build, causing them to time out and fail and an increased Android build queue wait.

    We will update here as we have more info!

Editor - Previewer isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Editor - Previewer is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Editor - Previewer cannot be accessed at the moment. This incident was created by an automated monitoring service.

Cloning Apps with "Screens and Data" results in 0 records in cloned App's collection
  • Resolved
    Resolved

    This issue has been fully resolved!

  • Monitoring
    Monitoring

    We have implemented the fix and are seeing records being cloned correctly in our tests. We will be running a few more tests, but this should be resolved.

  • Identified
    Identified

    We have identified the root cause of the issue and are working on a fix now.

  • Investigating
    Investigating

    We are currently investigating an issue that has been identified causing an error when cloning apps with the "screens and data" setting. Currently apps cloned, including from template apps, will only clone the screens and collection structure, but not the actual records.

    We will update here as we get more info!

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2021

Android Builds failing early with NewRelic error
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We have deployed the fix for iOS servers ass well. We will continue to monitor the situation, and will update once we have confirmed builds have steadily returned to normal.

  • Identified
    Identified

    Our original fix did take for Android, but we are seeing issues with iOS builds. We are working to get this back up as well

  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are seeing Android builds currently failing with an error related to NewRelic, We are investigating this and should have a fix soon!

iOS builds are failing for a portion of users.
  • Resolved
    Resolved

    We have deployed a fix for this server, and are seeing builds succeeding at a normal rate.

    You may continue to see extended build Queued times. Please let us know if you see any unknown issues with iOS builds.

  • Investigating
    Investigating

    We are currently investigating an issue with one of our iOS build servers that is causing builds on this server to fail. We are working on a fix for the server.

    We will provide updates as we make progress towards restoring the iOS build servers to full strength!

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2021 to Nov 2021

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