Adalo - Notice history

All systems operational

Collections API - Operational

100% - uptime
Aug 2021 · 99.52%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

App Analytics - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 99.92%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Notice history

Oct 2021

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Some Android build times are longer than usual. Some timing out and faling.
  • Resolved
    UTC
    Resolved

    The Android queue has returned to a normal place, and we are seeing very little to no wait time with new builds published.

    If you see any continued issues related to this, please submit a support ticket.

  • Monitoring
    UTC
    Monitoring

    We have implemented the fix and are monitoring the build queue. We are already seeing the number of apps in the queue reducing and expect to be at nearly zero wait time for new builds in ~2 hours or less.

  • Identified
    UTC
    Identified

    We have Identified a fix to reduce Android app build times, specifically for larger apps, and decrease the Android build queue wait times on an ongoing basis.

    We will update once this is deployed and as we see queues and times returning to a better state.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with some Android builds taking longer than usual to build, causing them to time out and fail and an increased Android build queue wait.

    We will update here as we have more info!

Editor - Previewer isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Editor - Previewer is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Editor - Previewer cannot be accessed at the moment. This incident was created by an automated monitoring service.

Cloning Apps with "Screens and Data" results in 0 records in cloned App's collection
  • Resolved
    UTC
    Resolved

    This issue has been fully resolved!

  • Monitoring
    UTC
    Monitoring

    We have implemented the fix and are seeing records being cloned correctly in our tests. We will be running a few more tests, but this should be resolved.

  • Identified
    UTC
    Identified

    We have identified the root cause of the issue and are working on a fix now.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue that has been identified causing an error when cloning apps with the "screens and data" setting. Currently apps cloned, including from template apps, will only clone the screens and collection structure, but not the actual records.

    We will update here as we get more info!

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2021

Android Builds failing early with NewRelic error
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We have deployed the fix for iOS servers ass well. We will continue to monitor the situation, and will update once we have confirmed builds have steadily returned to normal.

  • Identified
    UTC
    Identified

    Our original fix did take for Android, but we are seeing issues with iOS builds. We are working to get this back up as well

  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are seeing Android builds currently failing with an error related to NewRelic, We are investigating this and should have a fix soon!

iOS builds are failing for a portion of users.
  • Resolved
    UTC
    Resolved

    We have deployed a fix for this server, and are seeing builds succeeding at a normal rate.

    You may continue to see extended build Queued times. Please let us know if you see any unknown issues with iOS builds.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with one of our iOS build servers that is causing builds on this server to fail. We are working on a fix for the server.

    We will provide updates as we make progress towards restoring the iOS build servers to full strength!

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apps - Collections isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Collections is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Collections cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2021

Adalo Collections API Not Responding
  • Resolved
    UTC
    Resolved

    We identified the issue and have reverted a recent update that was causing the issues.

    If you see continued issues with the collections API, Please raise a ticket with the support team!

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue reported where requests to the Adalo Collections API are returning a 503 error.

    We will update as we get more information!

Calendar Component errors when building on Android and iOS
  • Resolved
    UTC
    Resolved

    We have deployed a fix that is working for iOS and Android builds with the Calendar component. We will continue to monitor the build queues, but we are seeing no continued instances of the previous errors regarding the Calendar component.

  • Update
    UTC
    Update

    We are working on a possible local fix that would not be dependent on the root issue to be solved to get these builds working again. We will update as we are able to implement this and test the fix.

  • Investigating
    UTC
    Investigating

    We are currently experiencing some iOS and Android builds failing due to an error being investigated in the React native calendar component.

    We are monitoring the incident, and will provide updates as we see movement, and are able to test that the issue is solved for us.

    This affects your build if you are using the Adalo Calendar component in your app. Existing builds are not affected by this.

    Reported issue

iOS builds “Queued” for hours.
  • Resolved
    UTC
    Resolved

    The iOS build queue has returned to normal, and we are not seeing any continued patterns of failed builds. Please Submit a support ticket if you see continued iOS builds fail for your app, and the error is not clearly related to something in the app.

  • Update
    UTC
    Update

    We are seeing the build queue returning back to normal wait times. we believe the backlog queue should be completely worked through in the next 60-90 minutes, at.

  • Monitoring
    UTC
    Monitoring

    We have deployed fixes to the affected server, and added an additional iOS build server to help work through the extended queue. We are continuing to monitor the incident, and will prove additional updates as we see the queue returning to normal.

  • Identified
    UTC
    Identified

    Currently, our iOS build queue is much longer than normal. This is due to errors with two of our build servers, so we were building with reduced capacity. We are currently working to get these servers back up. We will provide more updates as we have the time.

Apps - Notifications isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Apps - Notifications is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Apps - Notifications cannot be accessed at the moment. This incident was created by an automated monitoring service.

All iOS Builds are currently failing.
  • Resolved
    UTC
    Resolved

    We restarted all failed iOS builds from the timeframe the error was present, and are seeing these builds succeeding.

    If you are still having errors with your iOS build, and the error message is not related to a set up error in your app, please Submit a Support Ticket.

  • Monitoring
    UTC
    Monitoring

    We found an issue with a dependency in our build servers after a recent update. We upgraded the server dependency and are seeing builds succeed again. We will continue monitoring the servers, and will provide any additional updates if there are continued errors, or we are satisfied the incident is resolved!

  • Identified
    UTC
    Identified

    We have identified what we believe to be the cause of the issue and are working on a fix. We will provide more information as we determine if the fix is working.

  • Investigating
    UTC
    Investigating

    We are currently investigating a problem with our iOS build servers. Currently no iOS builds are completing, so please hold on submitting iOS builds. We will provide updates as soon as we have more information.

Aug 2021 to Oct 2021

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